Frequently asked questions · Saint-Martin

Useful answers before you arrive.

From choosing the right side of the island to understanding a villa inquiry, here are the questions our guests and owners ask most often.

Are St Martin, Saint-Martin and Sint Maarten the same place?

They refer to the same Caribbean island, divided between the French side, Saint-Martin, and the Dutch side, Sint Maarten. “St Martin,” “St Maarten” and “SXM” are also commonly used. Each area has a different feel, so we help you choose according to beaches, dining, privacy and travel plans.

How do I book a villa?

Send us your dates, group size and priorities. We confirm current availability and provide the applicable pricing, inclusions and terms. A reservation is secured only after the required agreement and payment have been completed.

Is concierge included with my stay?

Every confirmed Eden stay includes a local point of contact. Additional arrangements such as transfers, a private chef, a boat day, wellness or car rental are tailored to you and may carry separate partner costs, which we confirm before booking.

Which airport should I use?

Princess Juliana International Airport (SXM) on the Dutch side receives most international flights. Grand Case–Espérance Airport (SFG) on the French side serves some regional routes. Share your flight or ferry details and we can help coordinate your arrival.

What happens after I send an inquiry?

A member of our team reviews the request and replies personally. If a villa is available, we share the relevant quote, inclusions, terms and next steps. Sending an inquiry does not create a reservation or payment obligation.

How are payments handled?

Payment schedules and accepted methods depend on the villa and booking terms. Written instructions are provided with your reservation documents. For security, verify any change to payment details directly with your Eden contact before sending funds.

Can you help me compare villas?

Yes. Tell us what matters most—beach access, views, bedrooms, a child-friendly layout, privacy or proximity to restaurants—and we will recommend the most relevant options rather than an unfiltered list.

Do you work with villa owners?

Yes. We support selected owners with local guest care, property oversight and commercial coordination. The scope is tailored to the home and agreed in advance after a confidential conversation and, where appropriate, a property visit.