Frequently asked questions · Saint-Martin

Useful answers before you arrive.

Plan your Saint Martin vacation with clear answers about currencies, arrival, villa availability and local support, including for guests traveling from the United States and Canada.

How do I choose a villa rental agency in Saint Martin?

Look for a clearly identified business, a contact who knows the island, detailed property information and reviews you can consult. Ask for a written quote showing the total stay cost, inclusions, any separate charges, the security deposit and cancellation terms. Compare beach access, bedroom layouts and location as well as photographs.

What does Eden Global Estate offer for a villa stay?

Eden Global Estate is based in Cul-de-Sac, Saint Martin. Estelle Gianesini helps you choose among villas on the French and Dutch sides of the island and in Saint Barthélemy, with assistance in English and French. You receive a selection for your dates, group and budget, then a written proposal. Concierge arrangements are available on request and costs are confirmed before booking.

Which area should I choose for my Saint Martin villa?

Terres Basses suits travellers looking for privacy and access to the west-coast beaches. Orient Bay is a useful starting point for a beach-and-dining stay. Friar’s Bay and Grand Case suit guests who want to explore those beaches and restaurants; Cul-de-Sac is convenient for the Pinel departure point. Beacon Hill and Maho are on the Dutch side. Walkable beach access, traffic and the setting vary by property: ask us to compare the exact villas for your plans.

Can I plan my villa stay from the United States or Canada?

Yes. Estelle can help you choose a villa and prepare your stay in English or French. Send your dates, number of guests, preferred area and total accommodation budget. We check availability and send a personal selection with a written quote.

Are your villa prices in US or Canadian dollars?

Villa rental rates and reference quotes are in US dollars (USD). The stay estimator also shows approximate totals in Canadian dollars (CAD) and euros (EUR), using dated Bank of Canada exchange rates. These conversions are indicative; your bank’s rate and fees may differ. The final proposal specifies the currency, accommodation amount, applicable taxes and service fees, any separately charged housekeeping and the security deposit.

Are St Martin, Saint-Martin and Sint Maarten the same place?

They refer to the same Caribbean island, divided between the French side, Saint-Martin, and the Dutch side, Sint Maarten. “St Martin,” “St Maarten” and “SXM” are also commonly used. Each area has a different feel, so we help you choose according to beaches, dining, privacy and travel plans.

How do I book a villa?

Send us your dates, group size, accommodation budget and priorities. We confirm current availability and provide the applicable pricing, inclusions and terms. A reservation is secured only after the required agreement and payment have been completed.

Is concierge included with my stay?

Every confirmed Eden stay includes a local point of contact. Additional arrangements such as transfers, a private chef, a boat day, wellness or car rental are tailored to you and may carry separate partner costs, which we confirm before booking.

Which airport should I use?

Princess Juliana International Airport (SXM) on the Dutch side receives most international flights. Grand Case–Espérance Airport (SFG) on the French side serves some regional routes. Share your flight or ferry details and we can help coordinate your arrival.

What happens after I send an inquiry?

Estelle checks your dates and replies personally with availability, a detailed quote and the next steps. If your first choice is unavailable, we can suggest alternatives for your group and budget. Sending an inquiry does not create a reservation or payment obligation.

How are payments handled?

Payment schedules and accepted methods depend on the villa and booking terms. Written instructions are provided with your reservation documents. For security, verify any change to payment details directly with your Eden contact before sending funds.

Can you help me compare villas?

Yes. Tell us what matters most—beach access, views, bedrooms, a child-friendly layout, privacy or proximity to restaurants—and we will recommend the most relevant options rather than an unfiltered list.

Do you work with villa owners?

Yes. We support selected owners with local guest care, property oversight and commercial coordination. The scope is tailored to the home and agreed in advance after a confidential conversation and, where appropriate, a property visit.